Managed Services, SRE & 24/7 Support — Keep Your Systems Running Seamlessly
Capivon Operate provides 24/7 managed services for your production systems to run seamlessly, securely, and with high performance. With SRE (Site Reliability Engineering) principles, proactive monitoring, incident management, and continuous optimization.
While your team focuses on product development, we ensure operational excellence.
Continuous monitoring, on-call rotations, incident response. SLA-backed support, guaranteed response times. Escalation management.
SLO/SLI definition, error budget management, capacity planning. Chaos engineering, reliability testing, automated remediation.
Cloud infrastructure management (AWS, GCP, Azure), cost optimization. Infrastructure patching, updates, and security hardening. Disaster recovery.
Comprehensive monitoring stack setup, custom dashboards. Intelligent alerting, alert fatigue reduction. On-call management.
Production deployment coordination, rollback procedures. Release planning, feature flags, canary deployments. Change management.
Continuous performance monitoring, bottleneck identification. Database tuning, cache optimization, CDN configuration. Load testing.
Cloud cost analysis, resource rightsizing, reserved instances planning. Cost allocation, budget alerts, optimization recommendations.
Optimal risk level instead of 100% uptime. We maintain the balance between speed and reliability with error budgets.
We automate manual, repetitive tasks. More time for engineering, less for operational work.
Full visibility with metrics, logs, and traces. Proactive approach, not reactive.
We learn from every outage. Focusing on system improvement without blame.
Early detection through automated monitoring. Smart alerting with noise reduction. Immediate notification to on-call engineer.
Severity assessment, incident commander assignment. Opening communication channels, stakeholder notification.
Quick mitigation (rollback, failover), root cause investigation. Service restoration, functionality verification.
Blameless postmortem, lessons learned documentation. Action items tracking, preventive measures implementation.
Business hours (9-18) monitoring and support. Email/ticket support. Response time: 4 hours. Basic monitoring and alerting.
For small teams and development environments
24/7 monitoring and on-call support. Phone/Slack support. Response time: 1 hour (Critical), 4 hours (High). Advanced monitoring, automated remediation.
For production systems and mid-sized companies
24/7 dedicated SRE team. Dedicated Slack channel, video call support. Response time: 15 minutes (Critical), 1 hour (High). Full SRE practices, capacity planning, FinOps.
For mission-critical systems and enterprise companies
Service Availability
P95 Latency
MTTR (Mean Time to Resolve)
Production excellence without building an ops team, expert on-call support
24/7 monitoring, incident management for high uptime SLAs
Dedicated SRE team, capacity planning for mission-critical systems
Compliance-aware operations, audit support, disaster recovery
Free infrastructure health check and SRE assessment
Request Health Check