Capivon Logo Capivon

Capivon Operate

Yönetilen Hizmetler, SRE & 24/7 Destek — Sistemlerinizi Kesintisiz Çalıştırın

Operations Excellence ile Huzurla Uyuyun

Capivon Operate, production sistemlerinizin kesintisiz, güvenli ve performanslı çalışması için 7/24 yönetilen hizmetler sunar. SRE (Site Reliability Engineering) prensipleriyle, proaktif monitoring, incident management ve sürekli optimizasyon.

Ekibiniz ürün geliştirmeye odaklanırken, biz operasyonel mükemmelliği sağlıyoruz.

Managed Services & SRE

24/7 Production Support

Kesintisiz monitoring, on-call rotasyonları, incident response. SLA-backed support, guaranteed response times. Escalation management.

SRE & Reliability Engineering

SLO/SLI definition, error budget management, capacity planning. Chaos engineering, reliability testing, automated remediation.

Infrastructure Management

Cloud infrastructure yönetimi (AWS, GCP, Azure), cost optimization. Infrastructure patching, updates ve security hardening. Disaster recovery.

Monitoring & Alerting

Comprehensive monitoring stack setup, custom dashboards. Intelligent alerting, alert fatigue reduction. On-call management.

Deployment & Release Management

Production deployment coordination, rollback procedures. Release planning, feature flags, canary deployments. Change management.

Performance Optimization

Continuous performance monitoring, bottleneck identification. Database tuning, cache optimization, CDN configuration. Load testing.

Cost Optimization & FinOps

Cloud cost analysis, resource rightsizing, reserved instances planning. Cost allocation, budget alerts, optimization recommendations.

SRE Yaklaşımımız

Embrace Risk

%100 uptime yerine optimal risk seviyesi. Error budget ile hız ve güvenilirlik dengesini koruyoruz.

Eliminate Toil

Manuel, tekrarlayan işleri otomatize ediyoruz. Daha fazla zaman engineering'e, daha az operasyonel işe.

Monitoring & Observability

Metrics, logs, traces ile tam görünürlük. Reactive değil proactive yaklaşım.

Blameless Postmortems

Her outage'den öğreniyoruz. Suçlamadan, sistem iyileştirmeye odaklanarak.

Incident Management Sürecimiz

1

Detection & Alert

Automated monitoring ile erken tespit. Smart alerting ile noise reduction. On-call engineer'e immediate notification.

2

Triage & Response

Severity assessment, incident commander assignment. Communication channels açılması, stakeholder notification.

3

Mitigation & Resolution

Quick mitigation (rollback, failover), root cause investigation. Service restoration, functionality verification.

4

Postmortem & Prevention

Blameless postmortem, lessons learned documentation. Action items tracking, preventive measures implementation.

Hizmet Seviyeleri

Essential

Business Hours

İş saatleri (9-18) monitoring ve support. Email/ticket support. Response time: 4 saat. Basic monitoring ve alerting.

Küçük ekipler ve development environmentlar için

Professional

24/7

24/7 monitoring ve on-call support. Phone/Slack support. Response time: 1 saat (Critical), 4 saat (High). Advanced monitoring, automated remediation.

Production sistemler ve orta ölçekli şirketler için

Enterprise

24/7 Premium

24/7 dedicated SRE team. Dedicated Slack channel, video call support. Response time: 15 dakika (Critical), 1 saat (High). Full SRE practices, capacity planning, FinOps.

Mission-critical sistemler ve enterprise şirketler için

Örnek SLO'larımız

99.9%

Service Availability

< 500ms

P95 Latency

< 15min

MTTR (Mean Time to Resolve)

Kimler İçin?

🚀 Fast-Growing Startups

Ops ekibi kurmadan production excellence, expert on-call support

💻 SaaS Companies

High uptime SLA'ları için 24/7 monitoring, incident management

🏢 Enterprise

Mission-critical sistemler için dedicated SRE team, capacity planning

🏦 Regulated Industries

Compliance-aware operations, audit support, disaster recovery

Operasyonel Yükünüzü Azaltalım

Ücretsiz infrastructure health check ve SRE assessment

Health Check Talep Et